[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Page Header” _builder_version=”4.14.7″ _module_preset=”default” background_image=”https:\/\/hagavastgoedmanagement.nl\/wp-content\/uploads\/2022\/01\/amsterdam_rokin.jpg” global_colors_info=”{}”][et_pb_fullwidth_header title=”ARE YOU A TENANT?” button_one_text=”View the frequently asked questions” button_one_url=”#faq” admin_label=”Hero Section” _builder_version=”4.14.7″ _module_preset=”addf5312-0f9b-4869-9ce9-d9cc8df1f149″ background_color_gradient_start=”rgba(21,25,44,0.86)” background_color_gradient_end=”rgba(51,51,102,0.2)” button_one_text_color_hover=”#6eba01″ button_two_text_color_hover=”#6eba01″ button_one_border_color_hover=”#ffffff” button_two_border_color_hover=”#ffffff” button_one_border_radius_hover=”0″ button_two_border_radius_hover=”0″ button_one_letter_spacing_hover=”2″ button_two_letter_spacing_hover=”2″ button_one_bg_color_hover=”#ffffff” button_two_bg_color_hover=”#ffffff” global_colors_info=”{}”]<\/p>\n
Are you currently renting a property through us and do you have a question or comment?<\/p>\n
[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Our Projects” _builder_version=”4.14.8″ _module_preset=”default” custom_padding=”50px|0px|90px|0px|false|false” hover_enabled=”0″ global_colors_info=”{}” module_id=”faq” sticky_enabled=”0″][et_pb_row _builder_version=”4.14.7″ _module_preset=”default” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_width_px=”710px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ _module_preset=”default” background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider divider_weight=”3px” disabled_on=”off|off|off” _builder_version=”4.14.7″ _module_preset=”a709b7b0-12c9-41ac-942b-7d74b5b1b766″ background_color_gradient_direction=”90deg” max_width=”100px” module_alignment=”center” height=”5px” custom_margin=”||20px|” custom_padding=”||20px|” animation_style=”slide” animation_direction=”bottom” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Project Section Title” _builder_version=”4.14.7″ _module_preset=”default” header_font=”Montserrat||||” header_text_color=”#1f1f1f” header_font_size=”36px” header_2_font=”||||||||” text_orientation=”center” max_width=”710px” module_alignment=”center” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”20%” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”Project Section Subtitle” _builder_version=”4.14.7″ _module_preset=”default” text_font_size=”16px” text_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”710px” module_alignment=”center” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”20%” global_colors_info=”{}”]<\/p>\n
Below you will find the most frequently asked questions.
If your question is not listed, please contact us.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”faq” _builder_version=”4.14.7″ _module_preset=”default” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”50px|0px|30px|0px” custom_css_main_element=”text-align: center;” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ _module_preset=”default” background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_accordion _builder_version=”4.14.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”What should I do if my home has a technical defect?” open=”on” _builder_version=”4.14.7″ _module_preset=”f0d944ad-2bbc-4243-9fc9-14ec04e4e340″ global_colors_info=”{}”]Your landlord must ensure that your home remains in good condition. He must fix defects such as leaks. You are responsible for daily maintenance yourself.[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the best way to contact the administrator?” _builder_version=”4.14.7″ _module_preset=”1291f1b1-e8aa-469e-9c69-b69f627c48cb” text_orientation=”left” global_colors_info=”{}” open=”off”]<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Do I have a regulated rental contract?” _builder_version=”4.14.7″ _module_preset=”1291f1b1-e8aa-469e-9c69-b69f627c48cb” text_orientation=”left” global_colors_info=”{}” open=”off”]<\/p>\n
You have a regulated rental contract when you rent a social housing property, in which case the maximum rental prices are set by the government. There is also a maximum on the annual rent increase set by the government. There is also a maximum on the annual rent increase set by the government. For more information and requirements, visit the website of the Dutch government<\/a>. <\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Do I have a liberalized rental agreement?” _builder_version=”4.14.7″ _module_preset=”1291f1b1-e8aa-469e-9c69-b69f627c48cb” text_orientation=”left” global_colors_info=”{}” open=”off”]You have a rental property in the private sector or a liberalized tenancy agreement if the initial rent of the property exceeds the liberalization threshold. Check the liberalization threshold under the question \u2018What kind of tenancy agreement do I have?\u2019 <\/p>\n With a rental property with a liberalized rental agreement (rental property in the private sector), different rules apply than for rental properties with a regulated rental agreement (social rental property). With a liberalized rental agreement, for example, it is not possible to receive housing allowance.[\/et_pb_accordion_item][et_pb_accordion_item title=”When will the rent be increased?” _builder_version=”4.14.7″ _module_preset=”1291f1b1-e8aa-469e-9c69-b69f627c48cb” text_orientation=”left” global_colors_info=”{}” open=”off”]The landlord may increase the rent once every 12 months, or twice every 24 months. This usually happens on July 1st, but it does not have to. <\/p>\n In the case of a new rental agreement, the owner may increase the rent within the first 12 months of the rental agreement.[\/et_pb_accordion_item][et_pb_accordion_item title=”Will I receive a notification about the rent increase?” _builder_version=”4.14.7″ _module_preset=”1291f1b1-e8aa-469e-9c69-b69f627c48cb” text_orientation=”left” global_colors_info=”{}” open=”off”]HaGa property management will make you a proposal to increase the rent on behalf of the owner, either in writing or by email.[\/et_pb_accordion_item][et_pb_accordion_item title=”By how much may the rent of a house be increased?” _builder_version=”4.14.7″ _module_preset=”1291f1b1-e8aa-469e-9c69-b69f627c48cb” text_orientation=”left” global_colors_info=”{}” open=”off”]Every year the government determines by how much the rent may be increased at most.<\/p>\n Due to the COVID-19 pandemic, the government has determined that as of July 1, 2021, the rent for a regulated rental agreement (social housing) may not be increased. This also applies to non-self-contained accommodations (for example, rooms where facilities are shared). <\/p>\n In addition, the government has determined that from July 1, 2021, the rent for a liberalized lease (rental property in the private sector) may be increased by a maximum of inflation plus 1 percent for the next three years. As a result, as of July 1, 2021, the rent may be increased by a maximum of 2.4 percent (inflation 1.4 percent plus 1 percent).[\/et_pb_accordion_item][et_pb_accordion_item title=”What is covered by the tenant's and landlord's account?” _builder_version=”4.14.8″ _module_preset=”1291f1b1-e8aa-469e-9c69-b69f627c48cb” text_orientation=”left” global_colors_info=”{}” open=”off”]<\/p>\n The government has made a list of what is the responsibility of the tenant and the landlord. Click here for that page<\/a> or download the pdf<\/a>.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.14.7″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.14.7″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Project Section Title” _builder_version=”4.14.7″ _module_preset=”default” header_font=”Montserrat||||” header_text_color=”#1f1f1f” header_font_size=”36px” header_2_font=”||||||||” text_orientation=”center” max_width=”710px” module_alignment=”center” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”20%” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Project Section Subtitle” _builder_version=”4.14.8″ _module_preset=”default” text_font_size=”16px” text_line_height=”1.9em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” max_width=”710px” module_alignment=”center” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”20%” global_colors_info=”{}”]<\/p>\n Before you make a report, we kindly ask you to check the government website<\/a> or view this PDF<\/a>. Not everything is the landlord\u2019s responsibility. <\/p>\n [\/et_pb_text][et_pb_button button_url=”#storing” button_text=”I want to report a issue” button_alignment=”center” _builder_version=”4.14.7″ _module_preset=”default” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#D0B67A” button_icon=”5||divi||400″ global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”3.25″ _module_preset=”default” background_size=”initial” background_position=”top_left” background_repeat=”repeat” min_height=”328.4px” custom_padding=”41px|||||” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”3.25″ _module_preset=”default” background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Urgent” use_icon=”on” font_icon=”||divi||400″ image_icon_width_last_edited=”off|desktop” _builder_version=”4.14.7″ _module_preset=”a45ed05d-e877-4289-8dae-aa16d67e2bfd” body_font_size=”16px” custom_padding=”30px|30px|30px|30px” border_width_all=”0px” border_color_all=”#e0e0e0″ border_style_all=”solid” use_border_color=”on” border_color=”#e0e0e0″ icon_font_size=”60px” icon_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n 085 130 7599<\/a><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ _module_preset=”default” background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Email” use_icon=”on” font_icon=”||divi||400″ image_icon_width_last_edited=”off|desktop” admin_label=”Email” _builder_version=”4.14.7″ _module_preset=”a45ed05d-e877-4289-8dae-aa16d67e2bfd” width=”100%” custom_padding=”30px|30px|30px|30px” animation_delay=”200ms” border_width_all=”0px” border_color_all=”#e0e0e0″ border_style_all=”solid” use_border_color=”on” border_color=”#e0e0e0″ icon_font_size=”60px” icon_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n info@hagavastgoedmanagement.nl<\/a><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ _module_preset=”default” background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Bank Account” use_icon=”on” font_icon=”||fa||900″ image_icon_width_last_edited=”off|desktop” admin_label=”Address” _builder_version=”4.14.7″ _module_preset=”a45ed05d-e877-4289-8dae-aa16d67e2bfd” body_font_size=”16px” custom_padding=”30px|30px|30px|30px” border_width_all=”0px” border_color_all=”#e0e0e0″ border_style_all=”solid” use_border_color=”on” border_color=”#e0e0e0″ icon_font_size=”60px” icon_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n NL10ABNA0251767566<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” module_id=”malfunction” _builder_version=”4.14.8″ _module_preset=”a7eeb70c-c939-4b8d-b713-312322ad66b6″ background_image=”https:\/\/hagavastgoedmanagement.nl\/wp-content\/uploads\/2022\/02\/Over_ons_pand.jpeg” parallax=”on” custom_padding=”90px||90px|” saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”3.25″ _module_preset=”default” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”3.25″ _module_preset=”default” background_color=”#ffffff” background_position=”top_left” custom_padding=”50px|40px|50px|40px” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Contact US Title” _builder_version=”4.14.7″ _module_preset=”default” text_font_size=”16px” header_font=”Montserrat||||” header_text_color=”#1f1f1f” header_font_size=”22px” custom_padding=”0px|0px|0px|0px” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”20%” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Contact US Text” _builder_version=”4.14.7″ _module_preset=”default” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||” header_text_color=”#1f1f1f” custom_margin=”20px||40px|” custom_padding=”0px|0px|0px|0px” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”20%” global_colors_info=”{}”]<\/p>\n We would like to ask you to complete the form if you want to report a malfunction.<\/p>\n [\/et_pb_text][et_pb_blurb use_icon=”on” font_icon=”||divi||400″ image_icon_width_last_edited=”off|desktop” admin_label=”Address” _builder_version=”4.14.7″ _module_preset=”3eb46b8a-a303-4256-860e-27f7ed449899″ icon_font_size=”28px” icon_font_size_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\n Oudezijds Achterburgwal 193, 1012 DK Amsterdam<\/p>\n [\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”||divi||400″ admin_label=”Tel” _builder_version=”4.14.7″ _module_preset=”3eb46b8a-a303-4256-860e-27f7ed449899″ icon_font_size=”28px” icon_font_size_last_edited=”off|desktop” global_colors_info=”{}”]<\/p>\nQu’est-ce qui est couvert par le compte du locataire et du propri\u00e9taire ?<\/h2>\n
Contact details<\/h1>\n