ARE YOU A TENANT?
Are you currently renting a property through us and do you have a question or comment?
Frequently asked questions as a tenant
Below you will find the most frequently asked questions.
If your question is not listed, please contact us.
What should I do if my home has a technical defect?
What is the best way to contact the administrator?
- Email: info@hagavastgoedmanagement.nl
- Phone: +31 (0) 85 130 75 99
Do I have a regulated rental contract?
You have a regulated rental contract when you rent a social housing property, in which case the maximum rental prices are set by the government. There is also a maximum on the annual rent increase set by the government. There is also a maximum on the annual rent increase set by the government. For more information and requirements, visit the website of the Dutch government.
Do I have a liberalized rental agreement?
With a rental property with a liberalized rental agreement (rental property in the private sector), different rules apply than for rental properties with a regulated rental agreement (social rental property). With a liberalized rental agreement, for example, it is not possible to receive housing allowance.
When will the rent be increased?
In the case of a new rental agreement, the owner may increase the rent within the first 12 months of the rental agreement.
Will I receive a notification about the rent increase?
By how much may the rent of a house be increased?
Due to the COVID-19 pandemic, the government has determined that as of July 1, 2021, the rent for a regulated rental agreement (social housing) may not be increased. This also applies to non-self-contained accommodations (for example, rooms where facilities are shared).
In addition, the government has determined that from July 1, 2021, the rent for a liberalized lease (rental property in the private sector) may be increased by a maximum of inflation plus 1 percent for the next three years. As a result, as of July 1, 2021, the rent may be increased by a maximum of 2.4 percent (inflation 1.4 percent plus 1 percent).
What is covered by the tenant's and landlord's account?
The government has made a list of what is the responsibility of the tenant and the landlord. Click here for that page or download the pdf.
Qu’est-ce qui est couvert par le compte du locataire et du propriétaire ?
Before you make a report, we kindly ask you to check the government website or view this PDF. Not everything is the landlord’s responsibility.
Contact details
We would like to ask you to complete the form if you want to report a malfunction.
Oudezijds Achterburgwal 193, 1012 DK Amsterdam